MechHero Forum

Please login or register.

Login with username, password and session length
Advanced search  

Author Topic: Missing Credits  (Read 85 times)

0 Members and 1 Guest are viewing this topic.

TheDude

  • Vulture
  • *
  • Posts: 49
Missing Credits
« on: September 05, 2018, 12:42:40 AM »

Hey you guys, I few days ago, I asked about my missing credits when fast server restarted. I should have received 360+ credits I did not use, but no email. Account was filled out properly.

I again just minutes ago sent another support ticket about this issue, since it has been days, and no credit refund yet.

This seems to be a recurring problem. You guys might want to check your system, as this has happened to me every game I have played since the new staff has taken over? Maybe 3 times in a row?

This could be a deal breaker for some. I have since gained more credits, but if I need those credits that were not immediately refunded, to most, they would not bother to continue.

Might want to really look at how the system sends mails out at the end of a game. Seems to be the problem.

Thanks,

TheDude

Edit: There is another post about credits here, but it mentioned something about maybe I want to start a new topic, so I did. You can move this to the other thread if you like.
« Last Edit: September 05, 2018, 12:46:31 AM by TheDude »
Logged

Robert-MH

  • Puma
  • *
  • Posts: 52
Re: Missing Credits
« Reply #1 on: September 05, 2018, 08:35:39 AM »

I am investigating that. I have responded you in the ticket.
Logged